Hospitality, one text away

Your guests already know how to text.

So that's all they have to do. OrderLine turns one phone number into a concierge for your hotel or an ordering line for your restaurant — no app, no account, nothing new to learn.

Request a demo See how it works ›
C
The Cove Hotel
Room 214 · concierge
Active now
9:41 PM
Any chance of two waters and a late checkout tomorrow?
On their way up now. And you're set for a 1pm checkout — enjoy the morning.
Housekeeping claimed it · waters on the way up
9:42 PM
You're the best — same room next month?
Already noted. We'll have 214 ready for you.
For Hotels · Concierge

A concierge
in one text.

Room service, housekeeping, bookings — one thread from check-in to checkout, with your team a step ahead of the ask.

Explore the concierge →
For Restaurants · Ordering

Orders by text,
commission-free.

Your own SMS ordering line. Guests order in plain language — no app, no account, no marketplace cut. Straight to the kitchen.

Explore ordering →

Why text.

The one interface every guest already has — used the way your best staff would.

No app, ever

If they can text, they can reach you. Nothing to download.

Speaks your guest's language

Guests text in their own language; your staff read it in theirs and reply in theirs. OrderLine translates both ways in real time — across dozens of languages, with the original message always on record.

One team, one thread

Front desk, housekeeping, kitchen — all on the same conversation. Nothing repeated, nothing dropped.

Everything logged

Every request timestamped, from ask to done.

Simple pricing.

Priced the way you think about your business — hotels by the room, restaurants by the location. No setup fees, no commissions.

Hotels

From $349/mo, by room count.

F&B ordering add-on +$99/mo.

Restaurants

From $99/mo per location. Keep 100% — no commissions.

See full pricing →

See it on your property.

A short walkthrough, built around how your front of house actually runs.

Request a demo
Terms · Privacy · SMS Terms · Acceptable Use · Cookies · Contact
· Speaks your guest's language