Hospitality, one text away

Your guests already know how to text.

So that's all they have to do. OrderLine turns one number into your whole front of house — no app, no account, nothing new to learn.

The Cove Hotel

Room 214 · concierge

On the line

9:41 PM

Any chance of two waters and a late checkout tomorrow?

On their way up now. And you're set for a 1pm checkout — enjoy the morning.

Housekeeping claimed it · waters on the way up

9:42 PM

You're the best — same room next month?

Already noted. We'll have 214 ready for you.

A concierge
in one text.

Room service, housekeeping, bookings — one thread from check-in to checkout, with your team a step ahead of the ask.

Your own SMS ordering line. Guests order in plain language — no app, no account, no marketplace cut. Straight to the kitchen.

The one interface every guest already has — used the way your best staff would.

If they can text, they can reach you. Nothing to download.

English and Spanish, automatically, in one thread.

Front desk, housekeeping, kitchen — all on the same conversation. Nothing repeated, nothing dropped.

Every request timestamped, from ask to done.

A short walkthrough, built around how your front of house actually runs.

· English & Spanish