OrderLine

Business portal

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Sign in with your account email and password.

Forgot your password?

Enter your Business ID and your staff PIN. The owner can find the Business ID in Settings.

OrderLine
Overview
Menu
Settings
Tools
Kitchen display ↗
🎉 Your account is live. Welcome to OrderLine!

⚠️ Ordering is paused. Customers are getting your paused message.

Your OrderLine number
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Share this with customers — on receipts, your door, your website
✓ Copied to clipboard!
Orders today
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This week
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This month
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Most popular
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Busiest day
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Monthly orders — this month vs last
This month Last month
Quick 86 — mark items sold out
Recent orders
TimeCustomerOrderTypeStatus
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Order history
Export CSV
All your confirmed orders, most recent first.
TimeCustomerOrderTypeStatus
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Menu
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Menu saved. The AI is updated.

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Analytics
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Top items (all time)
Customers
Orders by day of week (last 90 days)
Hours & restaurant info
Tell the AI about your restaurant. It uses this to answer customer questions accurately.
Saved. The AI agent is updated.
DeliveryEnable delivery orders and set your area
Auto-pause by hoursAutomatically reject orders outside your set hours

All times in Central Time. Customers texting outside these hours get an auto-reply telling them when you're open.

AI behavior

Pause ordering
One tap to stop taking orders. Customers get your message instead.
Settings saved.
Pause all ordersCustomers see your message below instead of the ordering flow
Notification settings
Choose how you get notified when an order comes in.
Settings saved.
Email notificationsOrder tickets sent to your inbox instantly
SMS notificationsA text on your phone for every new order
Webhook / ZapierSend orders to Slack, Sheets, or any tool
Customers
Everyone who's ordered from you. Numbers are masked for privacy.

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Contact support
Send us a message and we'll get back to you by email, usually within a few hours.
Message sent. We'll follow up at your account email.
Previous messages

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Account settings
Update your business name, contact info, or password.
Changes saved.
Use this ID with a staff PIN to sign in to the Kitchen Display.

Change password

Password updated.
QR code
Print this on your menus, receipts, and table cards. Customers scan it and the SMS ordering app opens automatically.
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Download your QR code and place it anywhere customers can see it.

Download PNG Download SVG
Staff access
Give staff members a PIN to log in. They can manage orders and the menu — but can't see analytics, billing, or account settings.
Staff member added.
Add staff member
SMS Broadcast
Send a message to all your past customers who haven't opted out. Growth plan only — max 4 per month.
📡

SMS Broadcast is a Growth plan feature

Upgrade to reach your entire customer base with one text.

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⚠️ Important: Only send messages relevant to your business — order updates, specials, hours. Promotional abuse will get your account suspended. You have — broadcast(s) left this month.
Previous broadcasts

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Billing & plan
Manage your subscription and plan.
Current plan
Starter
$99/mo
  • ✓ SMS ordering AI
  • ✓ Portal + staff access
  • ✓ Analytics & exports
  • ✓ 1 location
Most popular
Growth
$199/mo
  • ✓ Everything in Starter
  • ✓ SMS Broadcast (4/mo)
  • ✓ Multi-location (+$35/ea)
  • ✓ Priority support
Enterprise / POS Integration
Connect OrderLine directly to Square, Toast, or Clover. Orders flow into your POS automatically — no double-entry, no extra tablet. Custom pricing.